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Refund Policy

Last updated: 6/1/2026

At Campoutventures, we intentionally keep our retreats small and personalized in order to create meaningful outdoor experiences for every guest. Because of our limited capacity and the advance planning required for food, staffing, and campsite preparation, we maintain the following refund policy.

By booking a Campoutventures retreat, you agree to the terms outlined below.

Payment Policy

Full payment is required at the time of booking in order to reserve your retreat spot.

At this time, payments are accepted through:

  • Venmo

  • Zelle

Booking details and payment instructions will be provided directly upon confirmation.

Guest Cancellation Policy

Cancellations Made More Than 14 Days Before the Retreat

Guests who cancel more than 14 days before the retreat start date will receive a full refund.

Cancellations Made 7–14 Days Before the Retreat

Guests who cancel between 7 and 14 days before the retreat start date may choose one of the following:

  • A 50% refund, or

  • A full credit toward a future Campoutventures retreat

Future retreat credits must be used within 12 months of the original retreat date unless otherwise approved.

Cancellations Made Less Than 7 Days Before the Retreat

Cancellations made less than 7 days before the retreat are non-refundable.

However:

  • Guests may transfer their booking to a friend or family member with advance notice and approval from Campoutventures.

  • Requests for consideration due to emergencies or extraordinary circumstances may be reviewed on a case-by-case basis.

Host Cancellation Policy

Campoutventures reserves the right to cancel, postpone, or modify retreats due to:

  • Severe or unsafe weather conditions

  • Environmental or fire safety concerns

  • Illness or emergency

  • Insufficient enrollment

  • Other unforeseen circumstances impacting safety or operations

If Campoutventures cancels a retreat, guests will be offered either:

  • A full refund, or

  • A full credit toward a future retreat

Weather Policy

Campoutventures retreats operate in a natural outdoor environment, and normal weather conditions such as rain, cooler temperatures, or seasonal changes are considered part of the experience.

Refunds will not be issued for weather-related guest cancellations unless Campoutventures determines that conditions are unsafe for operation.

Contact Us

If you have questions regarding this Refund Policy or need assistance with a cancellation, please contact:

Campoutventures
Jefferson, New York
Email: campoutventures@gmail.com

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